Privacy Policy – Nymo

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from our store, as part of the buying and selling process, we collect personal information you give us such as your name, address, and email.

When you browse our store, we also automatically receive your IP address to help us understand your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 – CONSENT

How do you give consent?

When you provide us with personal information to complete a transaction, verify your card, place an order, arrange for a delivery or return, you imply consent for us to collect and use it for that specific reason.

If we request your information for a secondary purpose (like marketing), we will ask directly for your express consent or give you the opportunity to decline.

How do you withdraw consent?

If, after opting in, you change your mind, you may withdraw your consent at any time by contacting us at:
📧 contact@nymo-uk.com

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform.

Your data is stored securely through Shopify’s databases and applications, protected by a firewall.

Payment:

If you use a direct payment method, Shopify stores your credit card data, encrypted via PCI-DSS standards.

Transaction data is stored only as long as necessary to complete your purchase. Once complete, it's deleted.

All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).

SECTION 5 – THIRD-PARTY SERVICES

We only share your data with third-party providers to the extent necessary for the services they provide to us.

Some providers (e.g., payment processors) may be in a different jurisdiction. Your data may then be subject to the laws of that jurisdiction (e.g., U.S. Patriot Act).

Once you leave our store or are redirected to a third-party platform, our privacy policy no longer applies.

Links:

Links on our site may take you to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.

Google Analytics:

We use Google Analytics to better understand site usage and user behavior.

SECTION 6 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information.

If you provide credit card info, it is encrypted using SSL and stored with AES-256 encryption.

Although no system is 100% secure, we comply with PCI-DSS and use additional industry standards.

SECTION 7 – COOKIES

We use cookies to enhance user experience. Examples include:

  • _session_id: Stores session information (referrer, landing page, etc.)

  • _shopify_visit: Tracks session duration (30 minutes)

  • _shopify_uniq: Counts unique visits per day

  • cart: Stores cart contents for 2 weeks

  • _secure_session_id: Stores encrypted session data

  • storefront_digest: Used if the shop has a password

  • PREF: Set by Google to track user location and store visits

You can choose to opt out of cookies in your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province, or that a legal guardian consents on your behalf.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Updates take effect immediately upon posting.

If material changes are made, we’ll notify you here so you’re aware of what data we collect and how we use it.

If Nymo is acquired or merged with another company, your information may be transferred to the new owners.

Text Marketing & Notifications (If Applicable)

By entering your phone number during checkout or subscribing via keyword or form, you agree that we may send you:

  • Order updates, including abandoned cart reminders

  • Marketing messages, up to 8 per month

You may unsubscribe anytime by replying STOP. Standard message and data rates may apply.

Your SMS opt-in data will never be shared with third parties, except for our messaging partners, solely to enable the text service.

We use cookies to monitor abandoned carts and determine when to send reminders via SMS.

QUESTIONS & CONTACT INFORMATION

To access, correct, update, or delete your personal information, or for any privacy-related inquiries, please contact:
📧 contact@nymo-uk.com

Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM.